Get in Touch With Us

Got a question about something you've read on Non Gamstop Casinos, spotted an error, or want to suggest a site we should look at? This page explains how to get in touch and what happens once you do.

How to Reach the Non Gamstop Casinos Team

Email is the best way to contact us. Send your message to [email protected] and a member of the team will read it personally. We don't rely on automated replies, so it may take a little longer than an instant chatbot response, but you'll hear from someone who has actually looked at what you've written.

If you can, tell us upfront what your message is about — a review, a bonus offer, a site we haven't covered, or something else entirely. It helps us route your enquiry to the right person and reply faster.

What You Can Get in Touch About

• Questions about a listed brand — If you want more detail on how Betmica, Kikibet, Betninja or any other site on our best non Gamstop casinos page compares before you sign up, ask us directly.
• Corrections and updates — Welcome offers, wagering terms and slot libraries change often. If you notice something on our site that looks out of date, we'd rather know than let it stand.
• Suggestions for coverage — Come across a new casino not on Gamstop, a payment method we haven't mentioned, or a topic you'd like us to explain in more depth? Let us know and we'll consider it for future updates.
• Feedback on our ratings — If you disagree with how we've ranked or rated a brand, tell us why. We review our methodology periodically and reader input is part of that.
• General enquiries — Anything else about how the site works, how we source information, or how our editorial process operates is fair game.

What We Can't Help With

We're an independent comparison and information resource, not a casino operator, payment processor or Gamstop itself. That means we can't process withdrawals, resolve account disputes, or make changes to a Gamstop exclusion on your behalf. For account-specific issues, you'll need to contact the operator directly through the support channels on their own site. For anything relating to your Gamstop status, the scheme itself is the right point of contact.

If you're concerned about your own gambling or someone else's, please mention this when you write to us. We can point you towards general support resources, though we'd always encourage reaching out to a dedicated gambling support service directly for anything urgent.

Response Times and What Happens Next

We aim to reply within two working days. During busier periods — for example around new casino launches or major bonus updates — it may take a little longer. Every message is read; we won't leave you without a response.

Once we've reviewed your enquiry, we'll either answer directly, point you to the relevant page such as our rundown of the best non Gamstop casinos, or, where a correction is warranted, update the affected page and let you know.

Before You Write In

A quick checklist that helps us help you faster:

1. Check whether your question is already answered on our main comparison page, particularly around bonus terms or eligibility.
2. Include the name of the specific brand or offer you're asking about, if relevant.
3. Let us know if you're reporting an error rather than asking a general question — this gets escalated faster.
4. Remember that any gambling activity discussed on this site is intended for readers aged 18 and over.

Thank you for taking the time to reach out. Whether it's a correction, a question or a suggestion, we read every message and use that feedback to keep Non Gamstop Casinos accurate and genuinely useful for anyone researching casinos not on Gamstop.